ENT Surgical Workflow

Everything you need for surgery, from prep to global period tracking

A streamlined, end-to-end surgery process designed for ENT practices

ENT-Cloud gives you a complete surgical workflow engine that guides your team through every critical step—from preauthorization to postoperative care to final billing. Built by ENTs for ENTs, the system helps you manage surgical cases confidently and efficiently, without chasing paperwork or worrying about missed tasks.

When I do a surgery, for example a tonsillectomy, before I leave the OR, I create a surgery note and enter the patient’s charges into the system. Before I leave the OR, the bill for the procedure is already at (the Clearinghouse).
William Blythe, M.D., East Alabama ENT

A Workflow Built for Busy Head & Neck Surgeons

Surgical cases generate a high volume of details—preauthorization, coordination with the OR, global period rules, and postoperative care. ENT-Cloud’s Surgical Workflow Queue helps you stay ahead of every step, reducing oversights and ensuring accurate documentation and billing.

AI Scribe accelerates documentation for pre-op assessments and post-op follow-up visits, reducing the time surgeons spend charting outside the OR.

History of Present Illness

The system guides your team through all pre-op requirements so nothing slips through:

  • Preauthorization’s
  • Medical clearance
  • Surgery scheduling
  • Preoperative testing
  • Consent documentation
  • Communication with the OR

Each task is tracked and visible, helping you complete your pre-op checklist efficiently and consistently.

During the surgical window (surgery date plus six days), the workflow supports you with:
  • Immediate entry of the procedure into the patient’s chart
  • Seamless claim creation and preparation
  • Accurate charge capture at the point of care

You can complete documentation and send the claim before you leave the OR, keeping revenue moving and eliminating paperwork delays.

After surgery, the platform ensures:

  • Follow-up visits are recorded
  • Post-op encounters are tied to the surgical case
  • You’re alerted at the end of the global period
  • Unrelated services after the global period are captured properly

This helps prevent lost charges and ensures compliance with payer rules.

Once the surgical episode ends, you can:

  • Review completed cases
  • Examine documentation history
  • Audit cancelled or rescheduled surgeries
  • Confirm all billing steps were completed

This gives you full visibility into past surgical activity and performance.

Informed Consent Documentation Made Easy

The Surgical Workflow Queue ensures informed consent is captured before surgery is scheduled. You’re prompted to collect and upload signed forms, and everything is stored in the patient’s electronic record.

Integrated Billing Financial Accountability

Fast, Accurate Payment—Every Time

ENT-Cloud readies each step of the surgical process for billing:

  • Automatic tracking of global periods
  • Suggested modifier codes for optimal coding
  • Seamless creation of preauthorized CPT claims
  • Prevention of lost payments for unrelated services
  • Accurate, same-day submission of surgical claims

The result: cleaner claims, fewer denials, and faster reimbursement.

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