Schedule the Way You Work
The ENT-Cloud EHR and Practice Management system allows you to optimize patient registration and scheduling workflow by customizing the system to work the way you work. The system includes:
Customizable Schedule Templates and Appointment Types: ENT-Cloud lets you create Specific types of ENT appointments like audiology appointments, allergy testing, thyroid ultrasounds and IME appointments. Additionally, they can all be customized and tailored for the needs of your practice.
User-Defined Schedule Views: Different users have different needs. A provider may want to check his or her own schedule, while the front desk will need to monitor all appointments across the board. Options for viewing the schedule include: by provider, by multiple providers, by office location and/or by appointment type.
Appointment Reminders, Health Maintenance And Automatic Recalls
The most valuable asset of a practice is the doctor’s time, especially in a busy otolaryngology practice. The system automatically reminds patients of upcoming appointments, reducing the number of no shows to optimize your workflow and time in the office.
When patients need to be recalled for annual visits for audiograms, hearing aid checks, thyroglobulin checks or other routine recalls, the ENT-Cloud EHR handles recall function automatically and reaches out to patients by phone and email based on the criteria you set. Based upon diagnosis, medication, laboratory values, demographics or multiple criteria you can recall or alert subsets of your patients automatically.
Your practice determines the recall protocol based on commonly accepted ENT guidelines and practice preference. Patents can receive automatic appointment reminder calls, emails and SMS messages. Health maintenance alerts are easily created based on diagnosis, age or any parameters you choose.
You can fully customize communication for your practice, right down to recording your own personalized messages for automated phone call reminders.
Scheduling and Billing Flow Together
When you add a patent to your schedule, ENT-Cloud billing workflow includes an automated eligibility check on your patents’ insurance to include co-pay, deductibles and out of network benefits. Fast and accurate Superbill creation helps you get paid for all services performed.
Payment entries are posted and adjusted automatically. Electronic deposits and automatic payment are integrated within the system. By tightly controlling the payment and posting workflow, the ENT-Cloud EHR frees your billing staff for higher-level billing functions.
4-Step Check-in To Check Out Workflow
- Demographic Alerts
- Email Reminders
- Eligibility Check
- Patient Record
- Eligibility Displays
- Co-pay Collection
- Testing Alerts
- Encounter Note Created
- CMS 1500 Auto Populates
- Orders and Scripts Presented
- Referral Letters Sent
- Schedule Follow Up Prompts