The biggest problem is that if a lab result isn’t reported and I don’t see it, and I don’t know that I haven’t seen it, that’s a major liability. With this system, every order that’s entered is tracked to completion.

Patrick Hennessey, M.D.

Mitigate the Risks Inherent to ENT Practices

Designed by a practicing Head and Neck Surgeon, ENT-Cloud has at its core a deep understanding of the risks inherent to ENT. Our exclusive 4-Step ENT Workflow was designed to optimize your administrative, front desk, clinical and revenue cycle management functions into a single, cohesive and seamless process. Complete and accurate patient information is collected everytime,ensuring that patient demographics, clinical documentation and billing codes are entered correctly…the first time.

Informed Consent Documentation

The Surgery Workflow Queue ensures Informed Consent is properly documented before the procedure is scheduled and the information is maintained in the patient’s electronic record. ENT-Cloud prompts for the documentation and signed forms can be uploaded to the EMR. For practices that use the ENT Digital Pen, the process is further streamlined because completed forms are automatically transmitted to the EHR when the pen is docked.

informed consent

Accurate and Up-to-Date Patient Education for Diagnoses and Procedures

When you make a diagnosis or recommend a procedure, relevant education information is automatically emailed to the patient. It is also queued for printing at the front desk so hard copies can be given to patients as needed during check-out. Commonly used educational content for ENT patients includes Cawthorne exercises, Reflux Regimen, Epistaxis regiment and TMJ regiments. These are tied to diagnosis codes so that patient education is seamlessly linked to charting your encounter note.

Patient Recalls and Health Maintenance Reminders

ENT-Cloud has automated the process of recalling ENT patients for routine Ear, Nose, and Throat conditions or procedures such as annual audiograms, tube-checks, allergy shots, thyroglobulin and TSH lab checks. Your practice determines the protocols and the system will automatically alert patients by phone, SMS or email. Alerts are programmed in and can then be modified based on practice preference and commonly accepted Otolaryngology clinical guidelines.


Easily Track Lab Orders, Results and Patient Compliance

Our exclusive Order Tracking System mitigates the risk associated with diagnostic labs and images testing that are not received in a timely manner or acted upon. From the minute a test is ordered until the minute the patient is notified, we make it easy for practices to monitor the status of all orders,systematizing patient follow-up and documenting all actions.

All too often, practices need to follow up with patients who haven’t acted on impor tant orders such as a Sinus CT scan or PET/CT of the head and neck for cancer staging. ENT-Cloud automates theprocess. Based on your setup parameters a reminder email and phone call can be sent automatically. You can also schedule automated patient reminders that go out only if you haven’t received order results by the expected date.

Practice risk mitigation is built into ENT-Cloud

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